For disabled clients
We are a virtual first law firm, which means our services were designed from the outset to work for clients who cannot easily travel to an office. Reasonable adjustments are part of how we work rather than a favour to be requested, and we do not charge for making them.
Designed around you
Disabled clients face challenges the legal system was slow to think about: offices that assume mobility, deadlines that assume good health, application forms that assume a standard working life. We recognise those challenges, and we have designed around them rather than asking you to cope with them.
Everything starts with a conversation about what works for you. Video, phone or email; morning or afternoon; extra time, breaks, a family member or support worker on the call; documents in a format you can use. What you tell us is recorded on your file so that it informs how we work with you, and you can change it at any point.
We will ask what adjustments would help at the outset, and you do not need to provide evidence or an explanation to ask for them.
If you are not sure what would help, we will talk through the options with you.
We record what you tell us so that it carries across your matter, and we will keep asking whether it is still working.
If something we do makes things harder for you, tell us and we will put it right.
The standards we hold ourselves to are published: the 10 Non-Negotiables →
How we accommodate
All consultations are available by video call, phone or email, so you can deal with us from home if that suits you better. Most of our clients do.
Where an in-person meeting is needed, our office at 3 Waterhouse Square, Holborn has wheelchair-accessible meeting rooms and facilities.
Disability can affect your day unpredictably. We offer flexible appointment times, build extra time into consultations where you ask us to, and will rearrange without fuss if you are not up to it.
Advice and documents in large print or screen-reader friendly formats, and instructions taken in the way that works best for you. Tell us the format you need and we will work to it.
Immigration law
Disability can affect an immigration application in ways the Rules do not always make obvious: meeting financial requirements when you cannot work, presenting medical evidence properly, and dealing with the Home Office's own processes.
Clear advice on how disability interacts with the requirements of your route, including financial requirements where you or your sponsor cannot work, and how to present your circumstances properly rather than apologetically.
Guidance on what medical evidence your application actually needs, from whom, and how to present it effectively to the Home Office the first time.
Where disability creates exceptional circumstances affecting your family or private life, we build the human rights case properly, with the evidence to carry it.
Help requesting reasonable adjustments for Home Office interviews, biometrics appointments and other requirements, so their process meets your needs rather than the other way round.
Employment law
The Equality Act 2010 gives disabled workers strong protections, including the right to reasonable adjustments and protection from discrimination. We act for employees enforcing those rights, and for employers who want to meet their duties properly.
Making sure your employer makes the adjustments that enable you to work effectively, from flexible hours to modified duties, and acting when they refuse.
Representation in disability discrimination cases, including direct discrimination, discrimination arising from disability, harassment and victimisation.
Challenging unfair dismissals where disability played a part, including capability dismissals and selection for redundancy, and negotiating settlement agreements where that is the better outcome.
Advising employers on the duty to make reasonable adjustments, managing health-related absence lawfully, and building processes that support disabled staff rather than exposing the business to claims.
Book online, by phone or by email, and tell us what would make the process work for you. We will take it from there.
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